### Web surveys: Coverage or nonresponse error?

I've been reading a bit on mixed-mode surveys. I've noticed several discussions of web surveys and coverage error. This is a relatively recent mode, and one of the key issues has been to what extent the population has access to the internet. If someone doesn't have access to the internet, they can't complete a web survey. Everyone agrees upon that.

But how do we describe the source of this error? Is it coverage or nonresponse error?

In my mind, coverage error is a property of the sampling frame. If the unit is not on the sampling frame, then it is not covered. But many web surveys are general population surveys that don't have a tight association with a frame. That is, since there is not "internet" sampling frame in the way we have RDD or area probability samples. Many surveys start today from ABS sampling and then might do telephone, mail, web, or mixed-mode designs. In this case, a lack of internet access is an impediment to responding and not an impediment to being sampled. So, in my view, in those situations, this is nonresponse error.

### "Responsive Design" and "Adaptive Design"

My dissertation was entitled "Adaptive Survey Design to Reduce Nonresponse Bias." I had been working for several years on "responsive designs" before that. As I was preparing my dissertation, I really saw "adaptive" design as a subset of responsive design.

Since then, I've seen both terms used in different places. As both terms are relatively new, there is likely to be confusion about the meanings. I thought I might offer my understanding of the terms, for what it's worth.

The term "responsive design" was developed by Groves and Heeringa (2006). They coined the term, so I think their definition is the one that should be used. They defined "responsive design" in the following way:

1. Preidentify a set of design features that affect cost and error tradeoffs.
2. Identify indicators for these costs and errors. Monitor these during data collection.
3. Alter the design features based on pre-identified decision rules based on the indi…

### An Experimental Adaptive Contact Strategy

I'm running an experiment on contact methods in a telephone survey. I'm going to present the results of the experiment at the FCSM conference in November. Here's the basic idea.

Multi-level models are fit daily with the household being a grouping factor. The models provide household-specific estimates of the probability of contact for each of four call windows. The predictor variables in this model are the geographic context variables available for an RDD sample.

Let $\mathbf{X_{ij}}$ denote a $k_j \times 1$ vector of demographic variables for the $i^{th}$ person and $j^{th}$ call. The data records are calls. There may be zero, one, or multiple calls to household in each window. The outcome variable is an indicator for whether contact was achieved on the call. This contact indicator is denoted $R_{ijl}$ for the $i^{th}$ person on the $j^{th}$ call to the $l^{th}$ window. Then for each of the four call windows denoted $l$, a separate model is fit where each household is assum…

### Goodhart's Law

I enjoy listening to the data skeptic podcast. It's a data science view of statistics, machine learning, etc. They recently discussed Goodhart's Law on the podcast. Goodhart's was an economist. The law that bears his name says that "when a measure becomes a target, then it ceases to be a good measure." People try and find a way to "game" the situation. They maximize the indicator but produce poor quality on other dimensions as a consequence. The classic example is a rat reduction program implemented by a government. They want to motivate the population to destroy rats, so they offer a fee for each rat that is killed. Rather than turn in the rat's body, they just ask for the tail. As a result, some persons decide to breed rats and cut off their tails. The end result... more rats.

I have some mixed feelings about this issue. There are many optimization procedures that require some single measure which can be either maximized or minimized. I think thes…