I've been working on the experiment with calling strategies in a telephone survey. This was the obvious place to start since the call scheduling is done by a computerized algorithm.
But I work on a lot of face-to-face surveys where the interviewer decides when to place a call. Other research has shown that interviewers are variable in their ability to successfully schedule calls. Can we help them with this problem?
I'd like to try our calling experiment on a face-to-face survey. How? By delivering a a statistically-derived recommendation to the interviewer about when to call each sampled unit. On one face-to-face survey, we've successfully changed interviewer behavior by delivering recommendations about which cases to call first. I'm wondering if we can extend these results by suggesting specific times to call.
But I work on a lot of face-to-face surveys where the interviewer decides when to place a call. Other research has shown that interviewers are variable in their ability to successfully schedule calls. Can we help them with this problem?
I'd like to try our calling experiment on a face-to-face survey. How? By delivering a a statistically-derived recommendation to the interviewer about when to call each sampled unit. On one face-to-face survey, we've successfully changed interviewer behavior by delivering recommendations about which cases to call first. I'm wondering if we can extend these results by suggesting specific times to call.
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